Carlcare Service Starts Seamless Pick and Drop Service for TECNO, itel, Infinix Phone Repair

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Ajay Kumar

Exciting news for TECNO, itel, and Infinix phone users! Carlcare Service, the authorized service partner of these brands, offers a revolutionary Pick and Drop Service, ensuring a seamless repair experience right at their doorstep.

When your smartphone device requires repair, you want a hassle-free and reliable solution. Introducing Carlcare Service's innovative Pick and Drop Service, tailored exclusively for itel, TECNO, and Infinix smartphone users, providing quick response, genuine spare parts, and expert repair at your convenience!

Your smartphone deserves the best care, and with Carlcare's commitment to excellence, you can trust that your device is in safe hands. And now with this Pick and Drop Service, get ready to experience the ultimate convenience and efficiency, along with professional repair from the authorized service center.


About Carlcare’s Pick-Up and Drop Service

Carlcare Service, the authorized service partner for itel, TECNO, and Infinix brands, introduces an ingenious solution to simplify your smartphone repair experience. The Pick and Drop Service allows you to get your device repaired without leaving the comfort of your home or office. With just a few clicks or a call, you can book a pick-up repair service for your faulty phone, and Carlcare Service's skilled technicians will handle the rest.

Who can Avail of this Service?

Exclusively designed for itel, TECNO, and Infinix smartphone users, the Pick and Drop Service brings convenience to your doorstep. As of now, the service is offered in certain Indian cities. If you reside in one of these locations, you can access this service for your TECNO, itel, or Infinix smartphone, without any hassle.

How to Book the Pick-Up and Drop Service

Booking the Pick and Drop Service is a breeze! You can choose from multiple options to request assistance:

Book through Carlcare App: Download the Carlcare App from the app store and select the Pick and Drop Service option.

Booking the Pick and Drop Service through Carlcare App is a seamless and user-friendly process. Here's a detailed step-by-step guide to help you navigate through it:

  • Open Carlcare App: If you don't have the app, you can download it from the app store relevant to your device's operating system.
  • Click on the Phone Repair Tab: Locate and click on the "Phone Repair" tab, which will direct you to the phone repair section.
  • Select Your City: The interface will prompt you to choose your city or the location nearest to you. This step is crucial for identifying the nearest Carlcare Service Center that will handle your phone repair.
  • Choose the Repair Method as "Pick Up and Drop": After selecting your city, you'll be presented with two repair methods. Select the "Pick Up and Drop" option, as this is the service you wish to avail of.
  • Select Your Phone Model: The app will now ask you to specify your phone model from the list of supported itel, TECNO, and Infinix models. Choose the correct model to ensure accurate repair information and spare parts availability.
  • Fill Your Details and Product Detail: Provide your personal details, such as name, contact number, and email address. Additionally, provide detailed information about your device's issue to assist the technicians in diagnosing and addressing the problem effectively.
  • Submit Your Request: Once you've filled in all the necessary details, review the information to ensure accuracy. Double-check your contact information to ensure Carlcare can easily reach you. After confirming the details, click on the "Submit" button to finalize your request.
  • Confirmation and Follow-up: Upon successful submission, you should receive a confirmation message acknowledging your request for the Pick and Drop Service. Carlcare's representatives will then get in touch with you to schedule the pick-up of your device from your designated location.

Website: Visit Carlcare's dedicated webpage for repair appointments at These steps to follow are virtually the same as on Carlcare App.

Hotline Service: Reach out to Carlcare's hotline service 18004190525, and our friendly representatives will guide you through the process.

Is the pick-up and drop Chargeable?

While convenience is invaluable, Carlcare Service believes in offering cost-effective solutions. The Pick and Drop Service comes at a nominal and reasonable charge, allowing you to enjoy the ease of doorstep repair without breaking the bank.

0 to 5 KM: ₹ 99

5 to 10 KM: ₹ 199

10 to 25 KM: ₹ 399

What are the Benefits of our Pick Up and Drop Service?

The Pick and Drop Service offers a host of benefits that ensure a seamless repair experience for you:

  1. Convenience: The foremost benefit of the Pick and Drop Service is the unmatched convenience it offers. By opting for this service, you can save valuable time and effort that would otherwise be spent traveling to a physical service center. We take the burden off your shoulders by coming directly to your preferred location, whether it's your home, workplace, or any other designated spot. This hassle-free approach allows you to continue with your daily activities without interruptions, making the repair process a smooth and stress-free experience.
  2. Genuine Repair by Authorized Service Provider: When it comes to repairing your valuable itel, TECNO, or Infinix smartphone, ensuring that it is in capable hands is of utmost importance. With our Pick and Drop Service, you can rest assured that your device is being handled by authorized and skilled technicians.
  3. 100% Original Parts: One of the major concerns during any smartphone repair is the use of genuine spare parts. With us, your itel, TECNO, or Infinix smartphone will only be equipped with 100% original spare parts sourced directly from the brand. This ensures that your device's performance and longevity are preserved, providing you with a seamless user experience after the repair is completed.
  4. Easy Tracking of Repair Status: Carlcare values transparency and believes in keeping our customers well-informed throughout the repair process. With the Pick and Drop Service, you can easily track the status of your device's repair
  5. Additional Benefits: In addition to the aforementioned benefits, Carlcare's Pick and Drop Service offers a range of additional conveniences and perks. These may include priority service, personalized customer support, and dedicated helpline assistance. Carlcare understands the importance of customer satisfaction and strives to go above and beyond to exceed your expectations.

Terms & Conditions:

  1. Service Availability: The pick-up and drop-off service is subject to availability in your location and will be on a chargeable basis. Please check with our customer support, app or website to confirm service availability in your area.
  2. Service Coverage: The pick-up and drop-off service is available for Tecno, Itel, and Infinix mobile devices only.
  3. Appointment Booking: To avail of the service, customers must book an appointment through our official website, App or by contacting our customer support.
  4. Charges: Service charges may be associated with the pick-up and drop-off service. The applicable charges will be communicated to the customer after the appointment booking process.
  5. Device Condition: The device must be in a condition suitable for transportation. Any significant damage or non-repairable issues may not be eligible for the pick-up and drop-off service.
  6. Packaging: The customer is responsible for securely packaging the device for transportation to avoid any damage during transit.
  7. Repair Timelines: The repair time for the device will depend on the complexity of the issue. We will strive to complete the repairs as quickly as possible and keep the customer informed of any delays.
  8. Payment: Payment for the repair services and pick-up and drop-off charges, if applicable, the customer has to pay the charges of repair before delivery of the device.
  9. Warranty: Repairs conducted by Carlcare may come with a limited warranty. Please refer to the warranty terms and conditions provided with the repaired device.
  10. Modification of Terms: Carlcare reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes through our website or other communication channels.

This service is only available in Agra, Ahmedabad, Aurangabad, Bhopal, Bhubaneswar, Bangalore, Kolkata, Calicut, Cochin, Chandigarh, Chennai, Coimbatore, Dehradun, Delhi, Durgapur, Faridabad, Guwahati, Gurgaon Ghaziabad, Hubli, Hyderabad, Indore, Jabalpur, Jaipur, Jalandhar, Jodhpur, Kolhapur, Lucknow, Ludhiana, Madurai, Mumbai, Nagpur, Noida, Patna, Pune, Raipur, Rajkot, Ranchi, Surat, Thane, Tirupati, Udaipur, Vadodara, Vijayawada, Vizag, Varanasi.

The benefits of our Pick and Drop Service for itel, TECNO, and Infinix smartphones are far-reaching and encompass all aspects of a seamless repair experience. From the unmatched convenience of doorstep service and assurance of genuine repairs to the use of original spare parts and easy tracking of repair status, the service caters to your every need. Experience the ultimate care and professionalism with our Pick and Drop Service, as your smartphone deserves nothing less than the best.