Quality service and customers’ convenience are two key factors that Carlcare is always consecrated to. In line with this commitment, we launched our phone repair app, Carlcare App, in 2015 that now has become a hot name among smartphone users with its innovative interface and unique service features. A well-optimized and integrated app, Carlcare App allows the users to access a wide range of our premium services, at their fingertips. It not just makes their phone repair experience hassle-free, but also facilitates them with our special discounts and offers exclusively available for app users.
No wonder, the app has been garnering an abundance of applauds from mobile users around the world. If you’re not yet familiar with Carlcare App, here’s our complete guide on its features and functionalities- which make it a must-have cell phone repair app for smartphone users.
All in One Phone Repair App
Whether you need screen repair, battery replacement, or simply a software update for your TECNO, Itel, or Infinix phone, Carlcare App is where you get an instant solution for your repair needs. In here, repair services are well-categorized, so you get to discover just what you want. Along with the mobiles, the app entails repair solutions and consultation for air conditioners, TVs, computers, and other IT products.
Online Reservation for Phone Repair
Now no more waiting at service center queues, as Carlcare App allows you to make an online reservation for our repair services. And it’s a matter of just a few clicks. Simply tap on Online Reservation, find a service center, and fix the appointment day and time (your preference). This entitles you to get our priority service for your mobile repair.
Check Phone Spare Parts Price
We love transparency in everything we do. Our spare parts and service prices are no exception. We give this exclusive privilege on Carlcare App. You can check the price of your Itel, Infinix, and TECNO phone’s spare parts before you go to a repair center.
Just click on “Price” on Carlcare App, select your phone brand and model- and it’ll show you the price list for all major components in your phone like screen, motherboard, battery, camera, fingerprint module, etc. These prices are for 100% original parts.
Locate A Service Center for TECNO, Itel, and Infinix
This is another great feature that makes Carlcare App a must-have for Infinix, Itel, and TECNO users. Finding an authorized and exclusive service center for them will be a piece of cake. With the “Location” Tab on Carlcare App, you can get the address and contact number of the Carlcare repair center in your city. Among the multiple options, you can pick the nearest to you (the distance from your current location will be mentioned).
Check Repair Status
Have you submitted your phone for a repair at a Carlcare service center? Want to check the current repair status. It’s as easy as it gets through Carlcare App. You can check the repair progress just by entering repair info including the order number, IMEI number. You can also scan the barcode available on the receipt to get your Itel, Infinix, and TECNO phone’s repair status.
Check Warranty and Service Policies
We know how significant phone warranties and service policies these days are. They are to assure you about the reliability of the product, and the manufacturer. Also, they can save you from a hefty mobile phone repair cost if your phone gets defects during the warranty period.
As an authorized service center for Itel, Infinix, and TECNO, we have made the warranty and service policies for our customers easily accessible. No need to call or visit anywhere for this. It’s right there on Carlcare App. The “Warranty” option on the home page allows you to access your warranty details simply by filling the IMEI number.
Exclusive Promotional Deals and Offers
Rejoice! Carlcare’s best deals and offers could be right in the palm of your hands. Yes, get your registered to Carlcare App, and you can access and take the benefit of our exclusive offers and promotions. From special discounts on screen-replacement to Free Home Delivery of phone repair (in selected locations) – there’re ample reasons to save big and smile when you’re a Carlcare App user.
Exciting Lucky Draws and Contests
If you love to participate in contests and WIN prizes, the app is the place to be. We launch many events and activities, which are not just fun to be part of but can also make you win awesome Gifts and Prizes. For example, in our recently concluded Lucky Draw event, the top winner got a brand new TECNO CAMON 15, while several others win interesting gifts. Similarly, we’ve given away nice phone accessories, FREE internet Data, movie tickets, and more to the winners of our previous events.
Currently, a Photo Contest is being held where you can win interesting gifts. You just need to register yourself to Carlcare App and share a photo of your hometown. Who knows it could be You as the next winner and WIN our big surprise gifts.
Instant Chat Support
As a smartphone user, you may at times need advice regarding the phone issues you’re facing or any after-sale service. Carlcare App gets you covered with its online chat service, where our service experts are round-the-clock ready to answer all your queries.
How to Get and Use Carlcare App
For Itel, TECNO, and Infinix phone users, Carlcare App is already installed in their devices. For other brand users, the application can be availed through Google Play Store. For access to the app and its functions, you need to sign up by filling the required information like your name, location, and other minor details. Now sign in entering the Id and password, and you can enjoy all the superb features Carlcare App entails.