Laptop Keys Not Working Proper? Check this Comprehensive Solution Guide

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Ajay Kumar

Whether you're at home or in the office, your keyboard is likely to accumulate dirt and debris over time. From crumbs and spilled drinks to dust and pet hair, it seems like everything finds its way onto your laptop keys. Cleaning your keyboard is essential, but it's important to do it properly to avoid causing any damage.

At Carlcare, our experts specialize in assisting Infinix laptop users to optimize their tech and address any issues they encounter. Here's our comprehensive guide on how to effectively clean a dirty or sticky laptop keyboard without risking any damage.

Before you begin cleaning your keyboard, gather the necessary materials:

  • Microfiber cloth
  • Soft paintbrush
  • Cotton swabs
  • Isopropyl alcohol
  • Compressed air

These items will help you safely remove grime and debris from your keyboard without harming it. Avoid using products containing bleach, as they can damage the keys' coating.

Here's how to clean your laptop keyboard:

  1. Turn off and unplug your laptop: To prevent any risk of electrical damage, power off your laptop and unplug it from any power source.
  2. Flip your laptop upside-down and shake it: Gently shake your laptop upside-down to dislodge any large crumbs or dust particles from the keyboard. It's best to do this over a towel or garbage can for easy cleanup.
  3. Use a soft brush or compressed air: Use a soft paintbrush to gently brush away any remaining dust and debris from the tops and edges of the keys. Ensure the keyboard is upside down to prevent pushing dirt further into the keys' crevices. Alternatively, if you have compressed air, use it to blow out any stubborn debris. Spray the air in a zigzag pattern across the keyboard, rotating it as needed to cover all sides of the keys. Avoid spraying directly under the keys to prevent damage.
  4. Clean the keys with isopropyl alcohol: Dampen a microfiber cloth with a small amount of isopropyl alcohol and gently wipe down the keys to disinfect and remove any remaining grime. Ensure the cloth is not dripping wet to avoid moisture seeping into the keyboard.
  5. Replace the keys: Allow the keyboard to air dry completely before reattaching the keys. Once dry, softly press each key back into place until you hear a satisfying snap.

If you've followed these steps and still encounter issues with your laptop keyboard, don't hesitate to contact Carlcare service for assistance. You can reach us via our hotline number to schedule a repair appointment with our certified experts. We're dedicated to getting your device back up and running as quickly as possible, so you can continue working seamlessly.


How to Fix Laptop Keys Not Working?

If your laptop keyboard is acting up, with certain keys refusing to respond when pressed, no need to panic or consider replacing your laptop altogether. There are several troubleshooting steps you can take to resolve this problem. In this guide, we'll walk you through the process of fixing non-responsive laptop keys, step by step.

  1. Restart Your Laptop

Sometimes, a simple restart can resolve software-related issues that may be causing your laptop keys to malfunction. Restart your laptop and see if the problem persists after rebooting.

  1. Check for Physical Obstructions

Inspect your keyboard for any physical obstructions such as dust, dirt, crumbs, or debris that may be preventing the keys from functioning properly. Use a can of compressed air or a soft brush to gently clean the keyboard and remove any buildup.

  1. Update Device Drivers

Outdated or corrupted device drivers can sometimes cause keyboard issues. Check for updates for your laptop's keyboard drivers and install them if necessary. You can usually find driver updates on the manufacturer's website or through Windows Update.

  1. Reinstall Keyboard Drivers

If updating the drivers doesn't resolve the issue, try reinstalling the keyboard drivers completely. To do this, open Device Manager, locate the keyboard drivers, right-click on them, and select "Uninstall device." Restart your laptop, and Windows will automatically reinstall the drivers.

  1. Check Keyboard Settings

Ensure that the keyboard settings on your laptop are configured correctly. Go to the Control Panel or Settings menu, open the Keyboard settings, and check for any customization options or settings that may affect keyboard functionality.

  1. Perform a System Restore

If the problem started recently after installing new software or making system changes, you can try performing a system restore to revert your laptop to a previous state when the keyboard was functioning correctly.

  1. Test in Safe Mode

Boot your laptop into Safe Mode and test the keyboard functionality. If the keys work fine in Safe Mode but not in normal mode, it could indicate a software conflict or compatibility issue with third-party software.

  1. Consider Hardware Issues

If none of the above steps resolve the issue, it's possible that there may be a hardware problem with your laptop keyboard. If you’re facing this issue in your Infinix laptp, you can rely on Carlcare for authorized and reliable repair service. As the official service provider for Infinix, we provide genuine repair with genuine spare parts. Our experts will do a thorough check-up and provide the best repair within promised time span.