At Carlcare, we keep customer convenience our topmost priority. Ensuring them fast, professional and hassle-free service has been the core of everything we do. Here again, we’re launching QUICK, a unified QR code that lets TECNO, itel, Infinix phone users access their post-sale service updates faster, easier, anytime and anywhere.
With an easy scan of this QR code, customers can access all Carlcare services in one place, right from warranty status to price of spare parts, and repair status to online reservation & much more. This new initiative removes the hassle of going through the lengthy process of calling the hotline, waiting in queue for their turn, and explaining their respective query to the executive.
What’s Carlcare QUICK?
“QUICK” is a unified QR code, designed to make Carlcare services conveniently accessible.
It exclusively caters to TECNO, itel and Infinix users, allowing them to get support online without the need of relying on calls and long discussions. It simply saves your time and will lead to fast, queue-free quality service delivered to you online and at our Carlcare centers pan India.
Service updates you can access with the QUICK scan
Check Spare Price
Curious to know if the genuine spare parts used in your phone repair would cost you a fortune or a few pennies? Don’t worry, Carlcare QUICK has got you covered. You can check the price of all major spare parts of your TECNO, itel & Infinix phone in one go. Simply scan the code, and click on “Spare Price” Section. Here you can select your phone brand and model, and check the prices quickly. Rather than wasting time on various hotline numbers searching for info, Carlcare has made it easy for you to check the spare prices online.
Repair Reservation
Tired of listening to jazz music while repair center executives ask you to stay online? Skip the queue and make an appointment/reservation with our specialized technicians today within minutes. Getting a repair just got easier, ditch the long calls and get the hassle-free reservation done through QUICK. No more hotline numbers will act as a hurdle between you and your appointment. We value your time and hence we will ensure that you get fast and queue-free repair at the Carlcare service centre. Simply get a reservation on a priority basis by simply booking through our portal and just dropping your device at our service centre.
Warranty Status
We often tend to forget our warranty slips in our cupboards or under a pile of books. But when your device needs instant repair, you can’t go slip hunting. Let Carlcare QUICK do it for you. You just need to scan the code and access the Warranty function. Then and there, by simply entering the IMEI number, TECNO, itel, Infinix users will know their device’s warranty status in no time.
Genuine Spare check
Installing genuine spare parts is very crucial for our devices and we at Carlcare make sure that your devices get genuine spare parts installed. Just scan QUICK and access our Spare Verification function which will authenticate the genuineness of your spare part. With genuine spares comes the assurance that the repair is genuine. Check why you should get genuine spares on your device.
Repair status
Long drives are meant to get ice cream in the rain, not to get your device back from our repair center. Carlcare knows the importance of your time and energy in today’s fast-paced life. Get to know the status of your repair through QUICK and save those extra trips that you were planning on making to our service centers. You can check the status of the repair of your device and plan your visit accordingly. Use your time and money elsewhere, travel only once to pick up your repaired device.
Service Center location
Our 1200+ phone repair service centers all across India ensure that we reach our customers easily. With QUICK, visiting us becomes 10 times easier. Tap on the location function, and in no time you can see Carlcare service centers surrounding your location. Pick the one that’s closest and most convenient to reach. Schedule an appointment, and avail the service your device deserves.
Carlcare is the authorized after-sale service provider for TECNO, itel, and Infinix. With a Pan-India network of 1100+ service centers covering more than 800 towns, we aim to provide you with convenient, fast, and professional service. Visit your nearest Carlcare (TECNO) service center, and our experienced staff will ensure you the best care that your device deserves. You can also make an appointment online to get fast & discounted services at your nearest service center.
