At Carlcare, we don’t just repair your TECNO, itel, or Infinix phone—we build relationships rooted in trust, care, and convenience. We understand that your time is valuable and weekdays are often packed with work, school runs, and life’s many commitments. That’s why we’re introducing something special, just for you…
Introducing: Extended Service Hours – Now Until 8 PM!
We’re thrilled to launch Extended Service Hours at our selected Carlcare service centers in India! Now, you don’t have to rush or skip work to get your phone repaired. Just walk in or book your slot on Wednesdays, and we’ll be here until 8:00 PM—ready to serve you with the same care and professionalism you trust.
Why Did We Launch Extended Hours?
Simple—because you asked for it.
Many of our customers told us:
“I can’t make it before 6 PM... I wish you were open a little longer.” We listened. We care. And we acted.
Th extended hours will help us reduce crowding during the day and improves overall customer satisfaction by offering a more relaxed and flexible service experience. It aims to make life easier for busy professionals and students, and reduce waiting time during regular hours. Additionally, we will be able to offer a flexible solution to everyone who values convenience. We eventually aim to increase overall customer satisfaction (and smiles ).
Where Can You Avail This Service?
As of now, we have extended our hours at a few selected Carlcare service centers that are located in high-demand areas, especially where working professionals are more likely to benefit. These centers will now be open from 10:00 AM to 8:00 PM every Wednesday, giving you ample time to visit even after your regular day wraps up. We’re currently testing this model and will be expanding to more cities and centers soon based on your feedback and usage.
Extended Hours Timing: 10:00 AM to 8:00 PM every Wednesday
How to Reserve Your Late Evening Slot?
Booking your repair appointment during the extended hours is quick and convenient. You can do it in several easy ways. The most popular method is through the Carlcare App, where you can simply go to the Reservation tab, choose your nearest extended-hours service center, select a time slot between 6:00 PM and 8:00 PM, and describe your issue.
You can also book a slot directly through the Carlcare Website, which offers the same reservation process—just visit https://www.carlcare.com/in and follow the prompts
Option 1: Carlcare App
- Open the Carlcare App
- Tap the Reservation tab
- Choose your nearest Extended Hours center and Wednesday as your visit day.
- Pick a time slot between 6:00 PM – 8:00 PM
- Select your phone model, share your issue and confirm!
Option 2: Carlcare Website
Visit https://www.carlcare.com/in
- Head to the Reservation section
- Select center, time, and issue as above
Option 3: Contact Us Directly
If you prefer personal assistance, feel free to call our customer service team at 1800 419 0525, message us on WhatsApp at +91 99991 35666, or email us at service.india@carlcare.com. You can even speak to our support agents, who will help you fix an appointment as per your preferred timing.
- Call Center: 1800 419 0525
- WhatsApp: +91 99991 35666
- Email: service.india@carlcare.com
Or, just call us and we’ll help schedule your appointment hassle-free!
Who Can Benefit from Extended Hours?
If you own a smartphone from TECNO, itel, or Infinix, you can take benefit of this service. As the official service provider for these three brands, Carlcare is proud to offer extended support to enhance your overall experience. No matter which model you use, if it’s from one of these brands, you are eligible to take advantage of this customer-first initiative.
What Happens During Your Visit?
Once your booking is confirmed, simply visit the service center during your selected time slot. Our friendly and professional technicians will promptly attend to your device and begin the diagnosis or repair process. After your repair is completed, we’ll follow our routine satisfaction protocol, where we check with you to ensure that your issue is resolved and that you are completely satisfied with the service. This way, you get not just a repair—but a complete, worry-free service experience.
So here’s the simply steps to follow::
- Visit the selected service center during your slot.
- Our trained technicians will inspect and repair your device.
- We’ll collect your feedback afterward to keep improving!
How We're Making the Service So Smooth for you!
To ensure that you receive top-notch service even during extended hours, we’ve made several enhancements on our end. Our service centers are now operating with rotating staff schedules, which means technicians are available throughout the extended hours without any compromise in service quality. We’ve also ensured that all equipment and tools are fully functional and accessible till 8:00 PM. Our trained service center staff and experts are eager to provide a consistent and efficient experience across locations.
Your Comfort, Our Commitment
At Carlcare, every step we take is guided by one purpose—to make your experience smoother, better, and more comfortable. Our new Extended Service Hours are here to take the stress out of smartphone repairs and to give you more control over when and how you get support.
So next time your TECNO, itel, or Infinix phone needs a fix, don’t worry about rushing out of work or skipping a task—just book your slot for a Wednesday evening, and we’ll be ready to welcome you with the same dedication as always.
Because at Carlcare, you come first—even after hours.
