Carlcare Service Extends 2 Months Warranty for TECNO, itel and Infinix Users

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Sanjana K


Carlcare, the authorized after-sale provider for TECNO, itel, and Infinix, has announced a 2-month warranty extension for mobile users whose warranty is expiring between 15-04-2021 and 15-06-2021. 

The new offer comes amid the second wave of coronavirus that has caused a nationwide lockdown and movement restrictions in India due to which customers are bound to stay indoors and are unable to avail warranty benefits they are entitled to. In this tough time, Carlcare strives to do as much as possible for its customers, and hence pioneers this warranty extension service similar to what was launched during the last year’s major lockdown phase. 

This extended warranty offer is exclusively for itel, Infinix, and TECNO users. It ensures a two-month warranty extension to the users who will have their phone warranty culminated between 15th April and 30th June, 2021. 

For all our valued customers who are presently under the impact of the covid pandemic, we understand that the times are tough. We know that because of the lockdown, our customers are facing difficulties when it comes to their mobile repair needs. Our warranty extension comes to ensure their peace of mind, providing them EXTRA 60 days warranty, so that they can enjoy our warranty benefits without any hassle. 

Please note that the warranty extension is available for Infinix TECNO and itel mobile phone users, and can be availed by applying on Carlcare App before 30th June 2021. 


Simply follow the steps mentioned below to redeem the offer. 

1. Simply log in to the Carlcare app on your Infinix, TECNO or, itel device. Make sure to update the app to its latest version (V5.76.) 


2. Open the Carlcare App homepage and click on the “Warranty” button.


3. Add the IMEI/Query for your device and check your warranty status. (note that the offer is valid only for devices whose warranty ends between 15-04-2021 to 15-06-2021). 


4. If you are eligible, you will see the option for “extended warranty.”

5. Finally, click on the “to receive” option. 

6. Your phone’s warranty will be automatically extended for two months. 


Eligibility- All the Infinix, TECNO and, itel users whose phone warranty expires between 15-04-2021 to 15-06-2021 are eligible for the extended warranty. If your warranty, for example, expires on 20th April and you apply for the online extension on the app, your phone warranty will extend till 20th June i.e. two months from the previous expiry date. 

IMPORTANT: You need to login to Carlcare App and apply for the extended warranty before/0n 30/06/2021

For any queries, feel free to contact Carlcare Service by using the Carlcare App Chat option to talk to our experts and get real-time guidance regarding your product. We hope that our valued customers stay at home and stay safe! 

About Carlcare Service-

Carlcare is the only authorized brand that provides after-sales services for Infinix, TECNO, and, itel devices exclusively. With over 950 service centers across 700 towns in India, Carlcare is committed to providing our customers with both online and offline support when it comes to their mobile devices. Our vast network of service centers offers professional service that is reliable and of high quality. Each customer is valued and it is ensured that they are dealt with most professionally. Our highly experienced and qualified technical staff makes sure that any issues in your Infinix, TECNO, or itel devices are resolved as soon as possible, without compromising the quality of our service. We understand the value of transparency and hence we only use original spare parts that too at a fair price. 

We at Carlcare believe that the needs of our clients come first and hence we work very hard to meet their expectations and ensure that our clients are always satisfied.