10 Common Phone Problems, and Their Fixes

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2022-10-30
Ajay Kumar

If you have a smartphone, you may be familiar with the common problems that come with it. Smartphones are a staple of modern life and there are literally millions of apps available for them.

In this day and age, we rely on our smartphones for almost everything, from checking our bank balance to reading the news. But what happens when your phone starts to slow down or stops working altogether?

Here are some common phone problems and solutions:

1. Short Battery Life
We live in a world where smartphones are a part of our lives. We check them constantly, we use them to answer emails, we use them for work, and sometimes they are even the only way we can communicate with people. But what happens when your phone runs out of power? You’re stuck until you can find an outlet or until you can get home.

Battery life is one of the most common problems faced by smartphone users today. A lot of people don’t know this, but there are ways to extend your battery life so that you never have to worry about not having enough juice left for some important calls or messages.

Solutions
There are many ways to improve your phone's battery life. Here are a few of the most effective:

- Decrease screen brightness: Many people leave their phones on full brightness, which is not only annoying for others but also drains battery power and causes eyestrain. Adjust it so that it’s not too bright, but still readable.
- Turn off Wi-Fi and Bluetooth: Both of these features use up a lot of power, so if you don't need them, turn them off.
- Keep track of apps using data: There are many apps that automatically connect to the Internet without your knowledge, so make sure you know what all those apps are doing by keeping track of them in Settings > Data Usage.
- Uninstall unused apps: Sometimes we install new apps without knowing what they do or how much they space take up on our phones. Go through your list of installed apps and remove any that aren't being used anymore — they're just taking up unnecessary space on your device.
- Turn off location services when you're not using them: You don't need location services on all the time, so turn them off when you're not using them. This will save a little bit of battery life every time you turn on a GPS-based app or service.
- Use a dark theme: If your phone has the option to turn on Dark Theme, turn it on. The dark color scheme uses less power than white or light colors.
- Check your battery usage: If you want to know which apps are draining your battery, you can find out by going into Settings > Battery > Battery Usage > Last 7 days. This will show you which apps have been using up the most battery over the last week.

For example, if Facebook has used up 8% of your battery over the last week then it could be because you're always checking notifications or because Facebook has an auto-playing video running in the background all day long.

To stop apps from running in the background, go into Settings > Battery > Background App Refresh and switch off everything you don't need to be doing automatically.

2. Overheating
Overheating is a common phone problem because it can lead to other problems such as battery life and performance. An overheated phone can also cause the device to shut down in order to protect itself from damage.

While an overheated device might seem like a minor issue at first, it can become a more serious problem if you don't take care of it quickly. If your phone is overheating frequently, there are steps that you can take to stop it from happening so often.

Here are some common causes of overheating phones:

- Using an app that requires a lot of processing power (like playing games)
- Using your device while charging
- Using certain apps when outside in hot weather
- Using your phone when its battery is low.


Solutions
If your phone is overheating, you can use any of these solutions to fix the problem

- Turn off the phone and allow it to cool down completely.
- If you have a case on your phone, remove it and see if the overheating goes away.
- Close all apps open in the background
- If you are charging your phone while watching videos or playing games, then stop doing it! It will make your device heat up even more than before!
- Don't use too many apps at once! Only one app should be running at a time as multi-tasking causes more heating in smartphones.
- Turn off Bluetooth, Wi-Fi, and Location services if they aren't being used
- If all else fails and none of these solutions work, we recommend taking your device to a professional repair shop where they can diagnose and fix the issue at hand.

3. Lack of storage space
A phone with no storage is like a car with no gas — it's not going anywhere. If your phone doesn't have enough storage space, apps will shut down or crash, and the operating system will run slowly. You may also see notifications saying that there is not enough space left on your device.

Solutions
The first thing you need to do is check how much space you have available on your device. To do this, go to Settings > Storage > Internal Storage. This will show how much storage you have on your device and also how much storage is used by apps and other files such as photos and music.

If there's not enough space left on your device but only a few apps installed recently then deleting them may solve the problem (but only if they're not essential). You can also try uninstalling unused apps from the Play Store or from Settings > Apps & notifications > App info > Storage usage > Clear cache or Clear data (this will remove all cached data for an app).

4. Water Damage
If your phone has fallen in the water or been exposed to heavy rain, it is vital that you do not power on your device. Water damage can cause severe damage to the circuitry and motherboard of your device. It can also corrode the battery, which can lead to fire or explosions.

Solution
If you suspect that your device has been damaged by water, turn it off immediately and bring it to an authorized service center, such as Carlcare, for proper evaluation.

5. Blurry Camera
The camera on your phone is one of the most important features. It’s how you take pictures and videos, and it’s also used for skype calls, so when the camera isn’t working properly it can cause a lot of problems. Many people have a problem with the blurry cameras. It can be due to a smudged lens or weak focus

Solution
To fix this problem, simply wipe the lenses with a microfiber cloth or lens cleaning solution. Don't use anything abrasive like paper towels or tissue paper because it will scratch the lens and make it worse. If the problem persists, you should take your device to an authorized repair facility.

6. A Faulty Charging Port
A defective charging port is one of the most common problems that occur with smartphones. The charging port can be damaged by water, dust, or physical abuse. When a smartphone is dropped in water, it can damage the charging port and other parts as well. If your phone does not charge or charges slowly when plugged in, it may have a faulty charging port.

Solutions
One of the best slow-charging solutions is to inspect your phone's charging port and see if there is any debris stuck inside it. Use a soft toothbrush to remove any dirt that may be causing the problem. If there is no debris visible but your phone still refuses to charge, try rebooting your phone. You may also want to try another charger to see if your old one could be faulty as well.

7. A Lagging Phone
A lagging phone is a problem that can be very annoying, especially when you’re playing a game or using an app that requires a lot of processing power. The good news is that there are several ways to fix this problem.

Solutions
Troubleshooting a lagging phone is an easy process. You just need to follow the below-mentioned steps in order to fix the problem.

- Clear the Cache: The cache is used by the device to store temporary data. It may occur that the cache is full and it starts to consume more resources than it should. In order to solve this problem, you can clear the cache. It will not only resolve your problem but also increase your phone’s performance as well.
- Restart Your Device: This is another common method of resolving any software-related issue on your android device. Most of the time restarting solve all issues related to lagging or hanging of your device. Restarting clears all temporary files from RAM which might be causing this issue.
- Update Your Device: Updating your device regularly can help you in resolving many issues including phone hanging solutions. You can update both the operating systems as well as apps on your device through play store app itself when prompted for updates by the Google Play Store app itself (under my apps section).


8. Android Freezes or Crashes Frequently
This is one of the most common problems that users experience with their phones and tablets. The reasons behind this issue vary from one device to another, but they include:

- A low-quality SD card or internal storage space
- Incompatible apps installed on your device (especially after an update)
- An outdated operating system or firmware version
- Corrupt data in the internal storage of your device.

Solutions
First, make sure that your device has enough storage space available for the app to work properly. If not, clear up some space by deleting unnecessary files and apps. If this doesn't help, try rebooting your device by pressing the power button for 10 seconds until the power menu appears, then choosing "reboot". If all else fails, contact a skilled technician for further assistance.

9. Phone Won't Turn On/Boot Up
If your phone won't turn on or boot up, then there's probably something wrong with its hardware or software components. The most common reasons for this problem are:

- Software corruption due to malware attacks or virus infections
- Corrupted firmware due to improper flashing procedures
- Damaged hardware components such as RAM chips, hard drives, processors and other internal components.

Solutions
Try charging your phone with a different wall adapter and cable. If your phone still won't turn, hold the Power button for at least 10 seconds. If the screen doesn’t light up or if you hear a sound, release the button and try again.

If the screen still doesn’t light up, press and hold down the Volume Up key with one hand while pressing and holding down the Power key with your other hand.

If the problem persists then contact a professional phone repairer for further assistance.


10. Hardware Defects
Hardware defects can be caused by a number of different things. Some of the most common hardware defects include:

- Battery not charging properly.
- Screen not working properly or cracked screen.
- Speaker issues or no sound coming from speakers.
- Touchscreen not working properly or unresponsive to touch input.

These types of issues can be caused by a number of different things, some of which are listed below:

Water damage - If your phone has been exposed to water it could have serious internal damage that will make it impossible for us to repair. In this case, we would recommend sending your phone back to the manufacturer for repair as they will have the best tools and parts needed for the job.

Dropped phone - Dropping your phone can cause all sorts of issues from cracked screens to damaged motherboards, if you drop your phone then chances are it needs replacing as there is no way we can fix this kind of damage.

Solution
Sometimes you may be tempted to fix your smartphone phone yourselves with DIY videos from YouTube, but this is not advisable at all as it can damage your phone permanently.

If you have any kind of problem, especially hardware problems and software issues, you should take it to an expert phone service Centre like Carlcare.

Carlcare is the authorized service provider for TECNO, Infinix, and itel phones. At Carlcare, We offer a wide range of repair services including screen replacements, battery replacements, water damage repairs,s and much more! You can click 'Book Your Phone Repair' to reserve your appointment.

We are dedicated to providing our customers with fast, efficient service at affordable prices. Our technicians are knowledgeable and experienced in itel phone repair, TECNO phone repair, and Infinix phone repair.