Nothing is more aggravating than a malfunctioning electronic equipment. An entertainment item, such as a television or a cell phone, can destroy the entire day. When it comes to electronic gadgets, troubleshooting might take a lot of patience and time. Hopefully, there are various tried and true methods given by the Infinix TV care centre that can assist you in resolving the problem with your electronic devices. Always contact your nearby professional service, such as an itel TV service center, who is reliable enough to fix your issues.
In this tutorial, we've compiled a list of the most common problems encountered by nearly every smart TV owner. The unfortunate aspect is that the answer is rather simple, but the level of frustration experienced while dealing with these issues is considerable. Let's go over all of these issues and how to solve them to broaden your understanding of Smart TVs.
Auto off-due to timer setting
Is your television set to switch off after a few minutes or an hour? There are a variety of factors that could lead to such occurrences. A faulty connection could potentially be the cause of your TV going off. Auto-off can occur as a result of timers that have already been set up on the television. This is often not considered before looking for a fix. Here’s how to stop your TV timer from turning off your TV or from turning off the Eco mode on your Smart TV freezing...
- Go to the TV settings
- Look for the General option there.
- Select the ECO solution or the Auto Power Off button.
- Disable the mode
- Or select the timer on how long before the TV shuts off.
Remote and power – the TV shuts down automatically
Sometimes there are different reasons that can make your TV turn off automatically. Even after you turn off the ECO mode or the auto timer, here are a few more ways that can help you figure out the ways that can hold it back. Let’s learn more about it in the points below to prevent the Smart TV freezing issue –
- The TV can be controlled by multiple remotes, and some broken remotes can use the power off button.
- The power button can also be struck with the remote and it can lead to the turning off of the TV.
- If the problem still persists, go on to reset the remote settings.
- Go on to contact the manufacturer to find a solution if none of it works, and contact a professional to help you figure out the problem.
Remote not working-Battery of remote does not supply correct voltage
With Smart TVs, remotes nowadays need more power to recognise voice gestures. With so many features packed into a single remote, it requires more voltage and hence more fluctuations when the batteries start malfunctioning. Such batteries can lead to not being able to use the remote properly. Here’s what you can do when the remote isn’t working properly and it leads to a TV hanging issue:
- Try removing all the other devices from the table where the TV box is placed. Sometimes the other signals' interference can lead to the malfunctioning of the TV remote.
- Change the batteries if you have been using the batteries for a long time and haven’t changed them in a long time.
- Remove the remote from paired devices on your TV and try pairing it again to set up a new connection.
Signal issue-D2H connection not proper
The D2H connection can lag whenever there is a slight change in the angle of the cable. Even after being one of the strongest connections to streaming channels, the D2H connection sometimes loses it all. Here’s what you can do if you cannot find the channels or if the TV looks fuzzy:
- Look for the feature to program the channels and start looking for new channels. Find the channel that you are looking for and check if it’s there.
- If the problem still holds for the OTA, go on to change the antenna’s angle for better reception.
- Go to the source settings and ensure that the quality of the video is set to at least 720p.
- Enable the feature to remove the noise from the background and reduce the chances of losing the fine details on the screen.
- If the picture seems to be a little less accurate but still visible, go on to increase the sharpness to add accuracy.
TV not displaying the image-need to check D2H Audio video/HDMI cable
Input cables and even the HDMI cables can lead to uneven images or no image from the D2H at all. You need to check the cables you’re using to get this issue resolved. Here are a few things you can do:
- Make sure that the input on your TV is set up at the right port.
- Try changing the HDMI cable if you don’t use the audio video cable or change the A/V cable.
- Sometimes, the mode of the HDMI cables can vary between 1.4 and 2.1 versions. Keep switching and trying to get the right channel to get the right image on the TV.
The sound humming in the TV-D2H AV/HDMI cable should be investigated.
Everything happens as a result of the connections.It could be the HDMI or it could be the AV TV cable on your TV. Here are some ways that you can fix the sound of humming:
- Make sure you have the HDMI and AV cables connected and are in place. Look for cuts or any disjoints in the cable.
- Look for the output sound device selected on the TV to set the source accurately.
- Check for audio delay settings if you are experiencing a delay in sound on the TV.
Where to get the TV repaired?
Choice of a repair service requires a lot of research, and the market holds very few reliable service providers. With companies like itel TV service center, you can get professional help with all your TV appliances and repairs, or even look for an Infinix service center number. You can also check your TV warranty first if you got Syinix TV. With more than 400 centres in different cities, itel has launched 4K Android TVs in India with after-sale services. Check out the official iTel website for more.
