A smart itel TV is a great way to enjoy high-quality audio and video content at home.
The brand offers a range of impressive options that are sure to satisfy even the most discerning buyers. The Itel G Series for instance stands out as one of the best tv series available, featuring a host of high-end features. itel TVs are know to provide a stunning cinematic viewing experience with a robust sound system.
However, like any other electronic product, itel TV may develop a fault. If you are experiencing distorted sound from your itel smart TV, it can be frustrating and spoil your entertainment experience. The good news is that there are several solutions to this problem. Here are the 5 major causes and 6 solutions to fix the distorted sound issues from your smart TV:
5 Major Causes of Distorted Sound in Your TV:
1. Poor Signal Quality: If you are receiving a weak signal, it may result in distorted sound on your TV. This can be caused by a weak antenna or cable connection.
2. Audio Settings: Incorrect audio settings can cause distorted sound. Make sure that the audio settings are set to the correct mode and that the equalizer settings are adjusted properly.
3. Volume Settings: If the volume is set too high, it can result in distorted sound. Make sure that the volume is set between 50~60 and adjust it using the STB (Set Top Box) remote.
4. Input Connections: Faulty input connections, such as HDMI/AV/Composite, can cause distorted sound. Check the connections and try disconnecting and reconnecting the cables.
5. TV Hardware Issue: A hardware issue, such as a damaged speaker or a faulty sound card, can also cause distorted sound on your smart TV.
Now, top 6 Solutions to Fix the Distorted Sound Issues from Your Smart TV:
1. Check the Audio-Video File or Channel: The issue may be related to a particular channel or audio-video file. Try a different channel or play another video to check if this is the case.
2. Perform the Sound Test: Most smart TVs come with a built-in sound test feature. Perform the sound test to check the sound quality. Follow the steps mentioned below to perform the sound test:
- Press the Home button from the TV remote.
- Select Menu and then Settings.
- Select All Settings on the TV screen.
- Select Support option from the TV remote.
- Select Device Care and then select Self Diagnosis option.
- Select Sound Test from the TV remote.
Check whether sound is coming proper or not. If Yes, then there may be a TV connections or settings issue.
3. Adjust Equalizer Settings: If distorted sound still persists, reset the equalizer settings. Follow the steps mentioned below to reset the equalizer settings:
- Press the Home button from the TV remote.
- Select Settings and then Sound.
- Select Expert settings and then Equalizer.
- Reset the equalizer settings.
4. Check Input Connections: If distorted sound still persists, check the input connections (HDMI/AV/Composite). Disconnect and reconnect the cable from the TV and input source (Set-Top Box/Blu-ray).
5. Reset TV to Default Settings: If distorted sound still persists, reset the TV to default settings. Follow the steps mentioned below to reset your TV:
- Press the Home button from the TV remote.
- Select Menu and then Settings.
- Select All Settings on the TV screen.
- Select General & Privacy and then Reset.
Keep in mind that resetting your TV will restore the TV to factory default settings, meaning it will reset settings such as picture, sound, and Smart Hub.
Contact Carlcare Service Support: If none of the above solutions work, contact Carlcare Service for further assistance. Carlcare is authorized after-sale service provider for itel and offers comprehensive repair solutions for Itel TVs. Whether it's a distorted sound issue, cracked screen, malfunctioning audio, or any other issue, the skilled technicians at Carlcare are well-equipped to handle all types of repairs for Itel TVs.
One of the key benefits of choosing Carlcare for Itel TV repair is that we use only genuine Itel parts for replacements, ensuring that the TV is restored to its original condition. Additionally, we offer a warranty on all repairs, providing peace of mind to customers.
To get your Itel TV repaired at a Carlcare service centre, you can visit their website and send your repair request. Alternatively, you can contact our customer support team (18004190525) to schedule a repair appointment at a time that is convenient for you.
