We all use earbuds from one purpose or other. Some use them for music & entertainment, while other use them for professional meetings. But like any tech gadget, earbuds sometimes run into issues—one side stops working, they won’t connect, or they get clogged with dirt and earwax. If you’re facing any of these problems with your TECNO, Infinix, or itel earbuds, don’t worry!
This guide will walk you through expert solutions from Carlcare to get your earbuds back in top shape. Let’s dive into troubleshooting and maintenance tips to ensure your earbuds last longer and perform flawlessly.
One Side of Your Earbuds Not Working? Here’s How to Fix It
Have you ever put on your wireless earbuds only to realize that one side isn’t working? It’s frustrating, especially when you’re in the middle of a call or listening to your favorite music. Don’t worry—this issue is quite common, and in most cases, it can be fixed without needing a replacement. If you own TECNO, Infinix, or itel earbuds, here’s what you need to do:
Step 1: Check for Connection Issues
Sometimes, the problem is not with the earbud itself but with how it's connected to your phone. Try these quick fixes:
- Turn Bluetooth Off and On: Disconnect and reconnect your earbuds.
- Forget and Re-pair: Go to your phone’s Bluetooth settings, forget the device, and pair it again.
- Try a Different Device: Connect your earbuds to another phone or laptop to see if the issue persists.
Step 2: Check Battery Levels
If one earbud has a lower battery than the other, it may stop working. Ensure both earbuds are fully charged before use.
Step 3: Clean the Earbuds
Earwax and dirt can clog the speaker mesh, causing one side to become quieter or stop working. Use a soft brush or a dry cotton swab to clean them gently (more on this later!).
Step 4: Reset Your Earbuds
Most TECNO, Infinix, and itel earbuds come with a reset function. Refer to your manual for instructions or follow these steps:
- Place the earbuds in the charging case.
- Press and hold the button on the case (if applicable) for 10-15 seconds.
- The LED indicator should flash, signaling a reset.
Step 5: Visit a Carlcare Service Center
If none of these steps work, the issue might be internal hardware damage. Visit an authorized Carlcare service center to get your earbuds checked by professionals.
How to Clean Your Earbuds Without Damaging Them
Over time, your earbuds accumulate dust, sweat, and earwax, which can affect audio quality and hygiene. Cleaning them regularly ensures they stay in top condition. Here’s how to do it safely:
What You Need:
- A soft-bristled toothbrush or an earbud cleaning brush
- A dry microfiber cloth
- A cotton swab
- Rubbing alcohol (70% isopropyl alcohol, if needed)
Cleaning Process:
- Remove Ear Tips (if applicable): If your earbuds have silicone ear tips, take them off and wash them with mild soap and water. Let them dry completely before reattaching.
- Brush Away Debris: Use a soft brush to gently remove dirt from the speaker mesh.
- Wipe with a Dry Cloth: Clean the outer surface of the earbuds and charging case with a microfiber cloth.
- Disinfect (Optional): If needed, lightly dampen a cotton swab with rubbing alcohol and clean the mesh. Avoid using too much liquid.
- Let Everything Dry: Ensure your earbuds are completely dry before placing them back in the case.
Regular cleaning will not only improve audio quality but also prolong the lifespan of your earbuds.
Troubleshooting Guide: What to Do When Your Wireless Earbuds Won’t Connect
Sometimes, your earbuds may refuse to connect to your phone, leaving you frustrated. Here’s how you can fix common pairing issues:
Step 1: Restart Your Phone and Earbuds
A quick restart can often solve connectivity problems. Turn off your phone’s Bluetooth, turn off the earbuds, then turn them back on and try pairing again.
Step 2: Clear Bluetooth Pairing List
If your earbuds are still not connecting, go to your phone’s Bluetooth settings, find your earbuds, and select Forget Device. Then, re-pair them.
Step 3: Check for Interference
Bluetooth signals can be disrupted by other devices. Move away from crowded areas with multiple Bluetooth devices and try connecting again.
Step 4: Update Firmware
Some earbuds have firmware updates that fix connectivity issues. Check if there’s an update available via the manufacturer’s app.
Step 5: Reset the Earbuds
Perform a factory reset using the steps provided in your manual. This will clear any previous connections and allow you to pair your earbuds as new.
Step 6: Seek Professional Help
If the issue persists, it could be a hardware problem. Visit a Carlcare service center to get a professional diagnosis and repair for your TECNO, Infinix, or itel earbuds. Our expert will provide the best repair your earbud needs.
