So, you’ve joined the foldable revolution with the TECNO Phantom V Flip 5G — congrats! You’re now rocking one of the sleekest clamshell foldables in the market. But as gorgeous and advanced as that foldable screen is, let’s face it: accidents happen.
Maybe your phone slipped out of your pocket, the outer display caught a scratch, or the main screen started acting up after an unintentional fall. Whatever the case, we know the pain of screen damage — especially on premium devices like the Phantom V Flip 5G. But don’t worry. We at carlcare, the official service partner for TECNO, are here to help you get back to flipping in style — with genuine screen replacements you can trust.
The Clamshell Marvel: A Closer Look at the Phantom V Flip 5G Display
Before we get into the solution, let’s take a moment to appreciate what makes the Phantom V Flip 5G’s display so special. This isn’t your average smartphone screen.
The device sports a 6.9-inch FHD+ foldable AMOLED display, delivering stunning clarity, deep contrasts, and immersive visuals. Add to that a 1.32-inch round cover display on the front — perfect for checking notifications, snapping quick selfies, or customizing your own mini digital watch face.
What truly sets it apart is the drop-shaped hinge with TECNO’s signature ‘Hoverlock’ design, letting you open the device at different angles — from 30° to 150°. It’s smooth, seamless, and engineered to feel futuristic. But because of its moving parts and dual-display structure, screen care becomes even more critical.
Screen Damaged? Here’s How to Get It Replaced The Right Way at Carlcare
If your screen is showing signs of trouble — from flickering and dead pixels to full-on cracks — it’s time for a screen replacement. But don’t risk your premium foldable at just any repair shop. The Phantom V Flip’s unique design demands skilled hands, genuine parts, and specialized tools. That’s where Carlcare steps in.
As TECNO’s authorized service provider, we ensure that your device:
- Gets a 100% original screen replacement
- Is handled by TECNO-certified technicians
- Is repaired using official diagnostic tools and factory-approved methods
Let’s Learn the Warranty Benefits That Protect Your Your TECNO Phantom V Flip 5G
The TECNO Phantom V Flip 5G comes with a 2-year brand warranty, and it’s one of the best in the foldable phone segment. Here’s how it works in your favor:
- 2-Year Manufacturer Warranty: Covers mechanical or software defects that are not caused by accidental or physical damage.
- One-Time Free Screen Replacement (within 6 months): If your screen is accidentally damaged within the first 6 months, TECNO offers a complimentary screen replacement via Carlcare — no repair charges!
- Free Pickup & Drop Service: As part of this premium care, Carlcare offers a free door-to-door service during your warranty period, making the process super convenient.
- Protective Accessories: Some eligible customers even get a free protective fiber case post screen replacement.
Here’s How You Can Get Your TECNO Phantom V Flip Screen Replaced:
- Visit a Carlcare Authorized Service Center:
Head to your nearest Carlcare center, where trained professionals will assess the damage and provide a transparent solution — no guesswork. - Use the Carlcare App aand Make Online Reservation
Don’t want to wait in line? Download the Carlcare App and: - Log in and select your device (Phantom V Flip 5G)
- Click on the Price tab to check the estimated screen replacement cost
- Book an online repair reservation at your nearest service center
- Check for exclusive offers, warranty details, and spare part availability
- Carlcare Website:
You can also visit the official Carlcare website and search for Phantom V Flip 5G in the device list. The screen replacement cost and service options will be listed. It’s a quick way to know what to expect before you step in. - Carlcare Butler Service:
Prefer personalized support? Just WhatsApp us at +254702764815 or call 18004190525 for real-time help, repair assistance, and even at-home pick-up & drop in select locations. It will be your personal support assistant for everything related to your Phantom V Flip.
How to Check Screen Replacement Cost Using the Carlcare App
Want to know how much the replacement will cost before visiting a center? Here's how you can check through the Carlcare App:
- Download & Log In to the Carlcare App (Available on Google Play Store)
- Tap on the “Price” tab from the home screen
- Select your model – TECNO Phantom V Flip 5G
- View the estimated screen replacement price
- Choose “Online Reservation” to schedule a repair at your nearest Carlcare center
You can also browse warranty details, service offers, and more — all from your phone.
Why Carlcare? Trust the Experts Behind TECNO Support
Replacing the screen of a foldable phone is not like swapping out a regular display — it involves precision, expertise, and quality assurance. Here’s what sets Carlcare apart:
- Original TECNO Parts: No replicas. No risks. Just 100% genuine screen components approved by TECNO.
- Trained Technicians: Our experts are certified to work on foldable tech like the Phantom V Flip, ensuring proper alignment, hinge integrity, and display responsiveness.
- Warranty Coverage: If your Phantom V Flip is still under warranty, Carlcare honors it — including a one-time free screen replacement (within 6 months) for eligible users.
- Transparent Repairs: No hidden fees. We give a clear breakdown of the issue, cost, and turnaround time.
- Fast Turnaround: We understand your time matters — expect prompt service and real-time updates via the Carlcare app.
