Tecno's Camon series has gained widespread acclaim for its impressive camera capabilities, sleek design and its battery capacity. Most of the TECNO camon models have the battery size of 5000 mAh or more. However, like any smartphone, users may encounter issues with charging speed or even face scenarios where the device refuses to charge altogether. In this article, we'll delve into the Tecno Camon series and explore battery performance, common issues affecting charging speed, and effective solutions to rectify these problems.
Understanding Tecno Camon Series and Battery Performance:
The Tecno Camon series is renowned for delivering stunning camera features within an affordable range. While these smartphones are equipped with robust hardware, the battery performance remains a critical aspect of user satisfaction. The Camon series typically boasts reliable battery life, ensuring users can enjoy their devices for extended periods. However, various factors, including software glitches and charging habits, can impact the charging speed.
Two Key Factors Affecting Charging Performance:
- Software Glitches: Software bugs or glitches can interfere with the charging process, leading to slow or unresponsive charging.
Solution: Regularly update your Tecno Camon smartphone's operating system to ensure that any software-related issues are addressed. Software updates often include bug fixes and optimizations that can enhance charging performance.
- Bad Charging Habits: Incorrect charging habits, such as using unauthorized chargers or charging the device in extreme temperatures, can degrade battery health and slow down the charging process.
Solution: Always use the original charger provided by Tecno to ensure compatibility and optimal charging performance. Additionally, avoid exposing the device to extreme temperatures during charging.
Common Reasons for Slow or No Charging:
A. Faulty Charger or Cable: A damaged charger or cable can significantly impact charging speed or prevent charging altogether.
Solution: Use only the original charger and cable provided with the Tecno Camon smartphone. If there is visible damage to the charger or cable, replace them with genuine Tecno accessories.
Where to get original charger for TECNO Camon: Wheher you have Camon 15, Camon 17P or Camon 17 pro, you can get original charger for your phone easily from your nearest Carlcare Service center. Carlcare is authorized service provider for TECNO, and hence the charger we sell are genuine, ensuring high performance and reliability.
B. Background Apps and Processes: Running multiple background apps and processes can consume resources and slow down the charging speed.
Solution: Close unnecessary apps and processes while charging to allocate more resources to the charging process. You can do this through the device's settings or a built-in task manager.
C. Faulty Battery: Over time, your Camon smartphone battery may degrade, resulting in slow charging or complete failure to charge.
Solution: If the battery is suspected to be faulty, it is advisable to seek professional assistance from Tecno's authorized service centers for a battery replacement. At Carlcare, we replace your faulty battery with an original one, after a professional inspection by our experied technicians. Tecno Camon warraty replacement from Carlcare comes with a reliable 3 months warranty.
D. Software Issues: Software glitches or system crashes can hinder the charging process.
Solution: Perform a soft reset or restart your Tecno Camon smartphone to resolve any temporary software issues affecting charging. If the problem persists, consider a factory reset or seek assistance from Tecno's support team.
E. Incompatible Charging Accessories: Using third-party chargers or cables that are not compatible with the Tecno Camon smartphone can lead to slow charging or charging failure.
Solution: Always use the original charger and cable. If necessary, purchase genuine Tecno accessories to ensure compatibility and optimal charging speed.
Top Solutions for Fixing Charging Issues:
Solution: 1 Regular Software Updates: Regularly check for and install software updates to address any bugs or glitches that may affect charging performance. This ensures that your Tecno Camon smartphone operates with the latest optimizations.
Solution:2 Optimize Charging Environment: Charge your device in a cool, well-ventilated environment to prevent overheating. Avoid exposing the smartphone to direct sunlight during charging, as extreme temperatures can impact battery health.
Solution: 3 Close Background Apps: Prioritize charging by closing unnecessary background apps and processes. This allows the device to allocate more resources to the charging process, enhancing overall charging speed.
Solution: 4 Battery Health Check: If you suspect battery degradation, consult Tecno's authorized service centers for a comprehensive battery health check. They can assess the battery's condition and recommend appropriate solutions, including potential replacements.
Solution:5 Check if the Charging Port is Clogged with Dust or Damaged:
Over time, your phone’s charging port may accumulate dust, lint, or debris, hindering the proper insertion of the charging cable and impeding the charging process. Additionally, physical damage to the charging port can disrupt the electrical connection, leading to slow or non-functional charging.
How to Identify if the port is damaged or need cleaning?
Visual Inspection: Examine the charging port carefully for any visible signs of dust, lint, or debris. Additionally, check for physical damage, such as bent or misaligned pins within the port.
Take these Solutions for a damaged or clogged charging port
Clean the Charging Port: Use a small, non-metallic tool such as a toothpick or a plastic toothbrush to gently remove any visible debris from the charging port. Ensure that the device is powered off before attempting to clean the port to avoid any potential damage.
Caution: Exercise caution during the cleaning process to avoid causing further damage to the charging port. Do not use sharp or metallic objects that may scratch or dislodge internal components.
Try Using a Different Charger: Use an alternative, known-to-be-good charger and cable to test whether the charging issue persists. Sometimes, the problem may lie with the charging accessories rather than the smartphone itself.
Observation: If the device charges normally with a different charger, it indicates that the original charger or cable may be faulty, and replacement may be necessary.
Get Charging Port Repaired by Carlcare Service:
If the cleaning process and testing with a different charger do not resolve the issue, it's advisable to seek professional assistance from Tecno's authorized service provider, Carlcare.
Carlcare service centers have trained technicians who can conduct a thorough examination of the charging port and address any underlying issues. If the port is damaged, they can provide professional repairs to restore optimal functionality.
Contact Carlcare through our hotline 18004190525, official website, or Carlcare App to schedule an appointment. Bring the Tecno Camon smartphone to the nearest Carlcare service center for a comprehensive assessment and potential repair of the charging port.
