Are you a game lover who often binges on various games on your TECNO or Infinix phone? While most of the latest smartphones from TECNO and Infinix come with great gaming performance, issues may still arise while playing games. Whether you face game crashes, poor performance, screen freezing, audio problems, or connectivity issues, these challenges can significantly impact your gaming experience. However, with the right troubleshooting steps, you can resolve these problems and get back to enjoying your favorite games.
In this article, we will delve into common gaming issues on Infinix and TECNO smartphones and provide detailed solutions to help you overcome them.
Game Crashes or Won’t Load in Your Smartphone?
One of the most frustrating problems is when your game crashes or won’t load at all. This issue often arises due to software glitches, which may be temporary bugs in the game or the operating system. Insufficient resources, such as low memory or storage space, can also cause the game to malfunction. Additionally, corrupted game files, possibly from incomplete updates or downloads, can prevent the game from loading correctly.
Solution:
- Clear Cache:
- Go to Settings > Apps.
- Find the game that’s causing problems and tap on it.
- Tap on Storage and then Clear Cache.
Clearing the cache can help remove temporary files that might be causing the game to crash.
- Update the Game and Smartphone OS:
- Open the Google Play Store or App Store.
- Go to My apps & games and check for updates for your game.
- Also, ensure your smartphone’s operating system is up to date by going to Settings > System > Software update.
Keeping both your game and OS updated ensures that any bugs or issues have been patched.
- Ensure Sufficient Storage:
- Go to Settings > Storage to check how much storage is available.
- If your storage is almost full, consider deleting unused apps or files.
Games require a certain amount of free space to run smoothly, and insufficient storage can cause them to crash.
Poor Performance or Lagging While Playing Games?
Experiencing poor performance or lag while gaming on your smartphone? This can surely ruin your gaming experience. This problem is very common and is often caused by insufficient resources, background apps consuming memory, or outdated drivers in your smartphone. Try the below solutions, and hopefully, you will see your phone butter smooth when gaming.
Solution:
- Close Background Apps:
- Open the recent apps menu by tapping the square button (or swiping up from the bottom of the screen).
- Close any apps that you’re not currently using.
Closing background apps frees up memory and processing power for your game.
- Update Drivers:
- Drivers are usually updated automatically with the OS, but you can ensure all updates are applied by checking Settings > System > Software update.
Updated drivers ensure your hardware is running optimally.
- Optimize Game Settings:
- Go to the game’s settings menu.
- Lower the graphics settings, such as texture quality, shadows, and resolution.
Optimizing game settings can significantly improve performance and reduce lag.
Screen Freezing or Stuttering When Playing Game?
Do you see your phone screen freezing or stuttering abruptly during you play games? There can be many culprits for this ranging from the overheating, software issues, to insufficient storage.
Try these Solutions:
Restart the Phone: A simple restart of your phone can resolve many temporary software issues.
- Press and hold the power button.
- Select Restart.
Update the Game: Check if the game has the updates! If so update it to the latest version. The updates often contain fixes for bugs that cause freezing or stuttering.
- Open the Google Play Store or App Store.
- Check for updates for your game.
Check for Overheating: Overheating can cause performance issues, and taking steps to keep your phone cool can help.
- Avoid playing games while charging your phone.
- Take breaks during long gaming sessions to allow the phone to cool down.
- Remove any heavy cases that might trap heat.
Audio Problems When You Play Game?
Many a time, we face audio issues, such as no sound or distorted sound, while playing games. This can disrupt your gaming experience. These issues might be due to software problems, incorrect settings, or interference from other apps.
Let’s have a look some solutions:
- Check Volume Settings:
- Ensure the volume is turned up and not muted.
- Go to Settings > Sound and adjust the media volume.
Simple adjustments in volume settings can resolve most audio issues.
- Update the Game:
- Open the Google Play Store or App Store.
- Check for updates for your game.
Updates often fix audio bugs.
- Ensure No Other Apps Are Using Audio Resources:
- Close any music or video apps that might be running in the background.
Other apps using audio resources can interfere with your game’s sound.
Poor Connectivity Issues
This problem has less to do with the smartphone and more related to unstable internet connections or network settings. If you face the poor connectivity issues, try the below solutions to get back to a smooth gaming experience in you TECNO, Infinix smartphone.
Solution:
- Ensure a Stable Internet Connection:
- Use a stable WiFi connection rather than mobile data for online gaming.
- If possible, move closer to your router to ensure a stronger signal.
A stable connection is crucial for smooth online gaming.
- Reset Network Settings:
- Go to Settings > System > Reset options.
- Select Reset WiFi, mobile & Bluetooth.
Resetting network settings can resolve many connectivity issues.
- Close Bandwidth-Heavy Apps:
- Ensure no other devices are downloading or streaming content on the same network.
- Close any apps on your phone that might be using a lot of bandwidth, such as video streaming or large downloads.
Reducing network congestion can help improve your gaming experience.
If the above solutions don't resolve your gaming issues, bring your phone to the nearest Carlcare service center for a proper diagnosis and reliable solution. As the official service provider for TECNO, itel, and Infinix phones, we offer genuine services after a thorough check, using only authentic spare parts. Our expert technicians are equipped to handle any problem, ensuring your device is restored to optimal performance. For a fast and personalized service, you can book an online reservation and avoid long wait times. Trust Carlcare to get your phone back to peak gaming condition.
