To say the least, a warranty offers you peace of mind, knowing that if your phone encounters any hardware or software issues during the coverage period, it will be repaired or replaced at no additional cost. Having your smartphone under warranty get you free of the worries of accidental damage, manufacturing defects, or system failures. You can enjoy seamless smartphone usage, uninterrupted communication, and a hassle-free experience.
Infinix smartphones come with reliable warranty benefits, and we as the authorized service center ensure you get the best of these privileges. Here in this article, we will inform you about Infinix smartphone comes with, how you can check your Infinix phone warranty, and what the warranty covers. You will also get to know how you can avail of warranty benefits for your damaged Infinix phone.
Infinix Phone Warranty Benefits
Virtually every smartphone Infinix launches come with certain warranty benefits, ensuring you have added protection for your device. With Infinix Phone Warranty, you can enjoy peace of mind knowing that your phone is covered against defects in materials and workmanship for a specified period. The length of the warranty period and the specific terms may vary depending on the phone model you own.
In addition to the standard manufacturer warranty, some Infinix phones may offer exclusive benefits such as One-time Screen Replacement or free service delivery. These additional perks further enhance the value and convenience of owning an Infinix smartphone.
To take full advantage of your Infinix Phone Warranty, it's important to understand the terms and conditions specified in the warranty documentation. This includes knowing what is covered, such as hardware issues, and what is not covered, such as accidental drops or spills. Keeping a copy of the warranty documentation handy is recommended in case you need to make a claim or seek assistance.
What the Infinix Limited Warranty does not cover:
- Consumable parts, such as batteries or protective coatings, unless the failure is due to a defect in materials or workmanship.
- Cosmetic damage, including scratches, dents, or broken plastic ports.
- Damage caused by accidents, abuse, liquid contact, fire, earthquake, or any external cause.
- Damage resulting from operating the product outside the published guidance or specifications.
- Damage caused by service performed by an unauthorized service provider, including upgrades or expansions.
- Product modifications that alter functionality or capacity without written permission.
- Defects are caused by normal wear and tear or the natural aging of the product.
- Devices with removed or defaced serial numbers are not covered.
How to check Infinix Phone Warranty Status
1. Through Carlcare App:
A) Open Carlcare App on your Infinix mobile
B) Click on Mobile Warranty Icon on the home page.
C) Enter your phone’s IMEI number in the provided field and click on “Submit.” The IMEI number can be found on the phone’s box or by dialing *#06# on your phone.
D) The warranty status of your Infinix phone will be displayed on the screen.
2. Through Carlcare Website
A) Open Carlcare website home page.
B) Here at the top (header), you will see the “Check” option. Click on it, and there will be a “Warranty Check” tab. Click on this tab leads you to the warranty check page. Alternatively, you can directly navigate to http://www.carlcare.in/in/warranty-check/
C) Enter your phone’s IMEI number in the provided field and click on “Submit.” The IMEI number can be found on the phone’s box or by dialing *#06# on your phone.
D) The warranty status of your Infinix phone will be displayed on the screen.
Important Warranty Service Notification:
- During warranty service, it is important to note that the contents of the storage media may be deleted and reformatted. Therefore, it is advisable to backup any important data before submitting the device for warranty service.
- The warranty card provided is valid only for the first purchaser of the product and is not transferable. It is important to keep the warranty card and provide it when seeking warranty service or support.
- The terms and conditions mentioned above are applicable solely to Infinix products sold within the territory of India. Warranty coverage may vary in different regions or countries, and it is essential to refer to the specific terms and conditions provided for the respective territory.
How to Avail Warranty Benefits on your Infinix Phone Repair
If your Infinix phone needs repair and it is still under warranty, follow these steps to avail the warranty benefits:
- Visit your nearest Carlcare authorized service center: Locate the nearest Carlcare authorized service center in your area. These service centers are authorized by Infinix to provide warranty services. Bring your Infinix phone along with the proof of purchase, such as the invoice or warranty card, to the service center. The trained technicians at the authorized service center will assess your phone and carry out the necessary repairs covered under the warranty.
- Make an online reservation on Carlcare App: Another convenient option is to make an online reservation through the Carlcare App. Download the Carlcare App on your smartphone, create an account, and select the option to make a reservation for your Infinix phone repair. Provide the necessary details, such as the phone model, issue description, and warranty information. Choose a suitable time slot for your visit to the authorized service center. This online reservation will help streamline the repair process and ensure that your warranty benefits are utilized efficiently.
If you need any help or have any further queries on Infinix phone warranty, you can contact a Carlcare Online expert through our LIVE chat function. As an authorized service provider for Infinix, we aim to provide you prompt service with our dedicated team on social media, WhatsApp, Carlcare App, and website.
