Is your phone freezing at the worst possible moments? You’re typing an important message, launching your favorite game, or switching between apps—and suddenly, everything slows down. A hanging smartphone is frustrating, but before you rush to a service center, there are a few expert-approved fixes you can try. At Carlcare, the official service provider for TECNO, Infinix, and itel phones, we see many users coming in with phone performance issues that can often be resolved with simple troubleshooting. Let’s walk you through the best ways to get your phone running smoothly again!
Clear Cache & Junk Files to Fix a Hanging Phone
Over time, your smartphone accumulates temporary files, cache data, and unnecessary background processes that can slow it down. While cache helps apps load faster, excessive buildup can cause performance lags. The easiest fix? Clearing cache and junk files regularly.
For TECNO, Infinix, or itel users, the Phone Master app makes this process effortless. Open the app, navigate to the Cleanup section, and remove unnecessary junk files. If your phone doesn’t have a dedicated cleaner, you can clear cache manually:
- Go to Settings > Apps
- Select an app and tap Clear Cache
- Repeat this for frequently used apps like browsers, social media, and messaging apps
This simple step alone can free up storage and improve responsiveness.
Phone Hanging After a Software Update? Here’s What to Do
Software updates are meant to improve your phone’s performance, but sometimes, they can cause temporary lags. If your phone started hanging after an update, try these fixes:
- Restart your phone: A reboot clears out temporary glitches that might have occurred during the update.
- Check for background updates: Sometimes, system processes continue updating even after the installation. Wait for a few hours and check again.
- Clear system cache: Unlike app cache, system cache stores temporary OS files that may become corrupt after an update. To clear system cache:
- Power off your phone
- Press and hold Power + Volume Up (or Volume Down for some models)
- Select Wipe Cache Partition using volume buttons
- Reboot your device
- Check for a new patch: Manufacturers often release follow-up patches to fix bugs from a major update. Go to Settings > Software Update and check if a new version is available.
Does a Factory Reset Fix a Hanging Phone?
A factory reset is often seen as a last resort, but does it really help? Yes and no. Resetting your phone erases everything—files, apps, settings—and restores it to its original condition. If your phone’s hanging issues are due to deep-rooted software problems, malware, or system corruption, a reset can be an effective solution.
However, before doing a reset, backup your important data on Google Drive, an external SD card, or a computer. To factory reset:
- Go to Settings > System > Reset Options
- Select Erase all data (factory reset)
- Confirm and wait for the process to complete
After the reset, reinstall only the essential apps and monitor your phone’s performance before restoring all your data.
Free Up RAM and Make Your Phone Faster
Your phone’s RAM (Random Access Memory) is crucial for multitasking. If your phone frequently hangs, it might be due to excessive RAM usage. Here’s how to fix it:
- Close unused apps: Many apps run in the background, consuming RAM. Swipe away recent apps or go to Settings > Apps > Running Apps to force-stop unnecessary ones.
- Disable auto-start apps: Some apps start automatically when you turn on your phone. Use Phone Master (TECNO/Infinix/itel) to disable unwanted auto-start apps.
- Reduce animations: Excessive UI animations slow down performance. Go to Settings > Developer Options > Window Animation Scale and set it to 0.5x or Off.
- Restart your phone regularly: A simple restart clears temporary processes and refreshes RAM, leading to smoother performance.
Does Your Phone Hang Due to Overheating? Here’s What You Need to Know
Overheating is a silent killer of smartphone performance. If your phone becomes excessively warm, it may lag, freeze, or even shut down. Common causes include prolonged gaming, excessive background apps, high brightness levels, and using your phone while charging.
To prevent overheating and avoid hanging issues:
- Avoid direct sunlight: Heat from external sources adds to your phone’s internal temperature.
- Lower screen brightness: High brightness not only drains battery but also increases heat.
- Close unused apps: Running multiple apps simultaneously generates more heat.
- Use original chargers: Non-branded or incompatible chargers can cause overheating and damage the battery.
- Take breaks during gaming or streaming: Continuous use without giving your phone a break can result in overheating and slowdowns.
When to Visit a Carlcare Service Center
If you’ve tried these solutions and your phone still hangs frequently, it might need professional repair. Persistent lagging could be a sign of deeper hardware issues, such as a failing processor, faulty memory, or motherboard damage. At Carlcare, our certified technicians diagnose and fix such problems with genuine parts and expert care. You can book a repair appointment online or visit your nearest Carlcare service center for assistance.
