Carlcare is always keen about quality service delivery and customer satisfaction, which is why for years, it has remained the top choice for smartphone users worldwide.
In a usual practice, Carlcare is introducing another fantastic offer to customers. When you make a reservation via the Carlcare app, you’ll be able to enjoy a 5% off on each order (phone repair or accessory purchase).
What’s more? After repairing your phone or buying accessories in the listed Carlcare service center, you’ll participate in a lucky draw with a 100% opportunity to win 10 – 1000ksh free recharge cards.
You have a good chance to be among the lucky winners that will benefit from this amazing event organized by Carlcare — the official after-sales service center for TECNO, Infinix, and itel.
How to participate in the event
Here are the steps to follow to take part in it:
- Download and launch Carlcare app
- Make an online reservation from the Carlcare app as shown below
- State the issue in the next column
- Choose the recommended service store near your location
- Pick your reservation time
- Enter your personal information (just your name and phone number)
- Visit the service center you chose
- Repair phone or buy any accessory and enjoy 5% off on each order
- When the order is complete, you will be able to participate in our lucky draw with 100% chance to win 10 – 1000ksh free recharge cards
Requirements for the events
To be eligible to participate in this event, you have to meet the following criteria:
- You must make a reservation via the Carlcare app to take part in the program
- Only those service centers that support online reservation are involved in this event
- The lucky draw is available from our service center after the order is complete
- The 5% discount is eligible for phone repair, accessories, or any other orders
Place Your Orders on Carlcare Services
Below, we have explained the various services we offer you via the Carlcare app:
Phone Repair
We have over 2300+ service centers in more than 50+ countries worldwide. So, if your smartphone develops an issue, simply order our repair service, and it’ll be rendered to you swiftly.
Original Phone Accessories
Carlcare offers you a wide range of original accessories for TECNO, Infinix, and itel, including chargers, earphones, USB cables, SD cards, removable batteries, power bank, and others.
Plus, you can get any of these items at a low price.
Software Update
With a software upgrade, you can enjoy the best features your mobile phone has to offer. Thanks to our free and professional software update service, you can now download the latest software version to your smartphone without hassle.
Visit your Carlcare local branch to get started.
TV Repair
We also provide repair services for your Syinix TV. If you’re a customer of this popular TV brand, you can place a repair order to fix any issues you have with your Syinix TV.
Our TV repair service is not only fast but also efficient.
Second-Hand Mobile Phone
Carlcare mall lets you buy genuine second-hand smartphones — also called UK-used phones got from a trusted source — at an affordable price.
You can rest assured that any second-hand smartphone you buy from us has been tested to be in good working condition, with minimal scratches. Also, it’s obtained from a trusted source and covered by warranty.
Carlcare Replacement Services
You can have your battery and screen replaced at Carlcare:
Screen replacement
If your screen has cracked, you don’t have to abandon the phone and get a new one.
Carlcare experts are here to assist you: We’ll replace the screen with only original spare parts for Infinix, TECNO and itel phone, and your precious phone will come out shining like a new product.
Battery replacement
Common issues with phone batteries include a swollen battery, longer charge time. You could also find that your battery doesn’t last as long as it used to be.
At Carlcare, our technicians will replace your battery with an original one and have your phone working optimally.
Value-added services
Every phone is prone to damages, with the screen one of the most delicate parts. When you just bought a new Infinix, TECNO, or itel mobile phone, our value-added service lets you purchase free screen protection for it.
Additionally, the device has to be within the first 7 days of use.
The cost of the protection insurance card depends on your smartphone model. Also, it’s valid for 6 months (180days) during which you’ll have your phone screen changed for free while the protection offer lasts.
The offer protection is only valid for new phones within the first 7days of use. If you’ve a cracked screen already, you’re not eligible.
As part of Carlcare’s value-added service, we’ll also help you install essential mobile apps on your device for free. Simply fill and submit the order.
Then, visit the Carlcare service centre closest to your location and have your favorite apps installed.
Carlcare App: The best of after-sales services
Carlcare app brings professional after-sales services to your fingertips. The software is loaded with a wide array of features including Lucky Draw, Phone Repair, Replace Your Battery, Replace Your Screen, Recharge, and many others.
In a bid to achieve its customer-first service goals, the Carlcare app continues to receive new updates regularly, breaking new grounds in mobile repair services.
Apart from the options above, it also offers you perks, such as locating the nearest service center, checking prices of phone repair.
Others are, checking prices of accessories, checking warranty status for TECNO, Infinix, and itel mobile phone.
Furthermore, this app has a dedicated news section, where you can learn smartphone tips and get information on new events, offers, and deals from Carlcare.
One of such events is the latest offer that gives you a 5% discount on each order. Also, you have a 100% opportunity to participate in a lucky draw to win 20-1000ksh free recharge after the order is complete.
