Itel and Carlcare Services are among those which leave no stone unturned to keep their customers delighted. Here again, they come up with a fantastic activity, which is perfectly in tandem with their promise to deliver outstanding customer service and support.
Named as i-Service Month, this event rolls out a red carpet to the Itel phone users in Kenya to come and revel in an array of exclusive perks and services at the Carlcare Service centers.
From FREE phone cleansing and applying FREE phone guards, to half-price maintenance services to 50% OFF on accessories, the activity packs in a lot of special benefits Itel Smartphone users can enjoy. On top of it, there’s also an online Lucky Draw- which is also a part of this event- with an opportunity to WIN mobile top-ups of up to 2000 KSH.
Undoubtedly, this month belongs to Itel smartphone users in Kenya. So don’t miss it if you’re one of them. Visit your nearest Carlcare Service center, to make the most of what i-Service Month packs in for you! Keep scrolling to know more about the event.
Event Duration: The activity will run for a month, from 10th August to 10th September, and caters exclusively to Itel phone users in Kenya. If you’re one of them, head to any of the appointed Itel Stores and Carlcare Service centers during this time. Our teams await you to offer service and support which you will remember for long!
Half Price Maintenance Service
This is an amazing benefit Itel phone users can enjoy during the event. We’ll provide our repair and maintenance services including battery, broken screen, and mainboard at half of the actual price. This means you will save up to 50% on your phone repair & maintenance. Please note that this scheme applies only to Itel A36, A56, and P36 users.
Note: You can make an online repair reservation here before visiting our service center to reduce waiting time and also let us prepare the spare parts in advance.
50% OFF on Accessories Purchase
Original, high-quality accessories from Carlcare at half of their market prices! What better can you ask for? Under i-Service Month Event, shopping for our wide range of accessories including chargers, batteries, data cable, cases, and earphones entitles you to save up to 50% and make your wallet happy with our EXCLUSIVE sale and discounts.
Note: Also make a reservation here for buying phone accessories for itel phone.
100 Days Free Replacement
Hope you know about Itel’s 100 Days Replacement Promise! Under this, if your newly bought Itel phone is found defective, you can get it replaced, given the defect is non-artificial and manufacturing-related. During the i-service Month event, you can take advantage of this replacement scheme at your nearby Carlcare Service center- without any hassle.
Note：Please note that the defective handset must comply to warranty conditions. If so, it can be swapped with a similar unit within 100 days of purchase.
FREE Itel Phone cleansing
During the regular use, a phone may collect potentially harmful microbes and bacteria; hence it should be cleaned properly on a regular interval. If you’re not sure how to do it, take advantage of our FREE Itel Phone Cleansing service offered during i-service Month. Our experienced staff not just knows the accurate process but also have the best products (ethanol) and tools to disinfect your Itel phone. Get your phone free of germs and bacteria- without paying anything. Besides, you may learn how to do it at home in the future.
FREE Itel Smartphone Protectors
Do you have Itel A36, A56, or P36 model? Rejoice, as you can get your phone secured with a protector at your nearby Itel store or Carlcare Service center. This will be absolutely FREE. Original protector applied by our professionals, it will surely render your phone with great safety.
Note: Each user will get one protector applied.
FREE Itel Smartphone system/software Update
Does your ITEL phone require system/software updates? You can get it done by our experts, FREE of cost. Yes, during i-service Month activity, we’re providing FREE system/software updates for our Itel phone users in Kenya. Just take it to your nearby Carlcare Service center, and our team will ensure your OS and applications are up to date- that enhances your phone’s performance, and is also very significant to mitigate the risk of data breach.
LUCKY DRAW CONTEST (ONLINE)
The cherry on the top is a Lucky Draw Contest which is being hosted on Itel Kenya's official Facebook Page. Offering a chance to WIN phone credit (top-up) of up to 2000 KSH, it makes the event all the more enthralling.
Prizes: phone credits
- 500 KSH
- 1000 KSH
- 2000 KSH
