Carlcare’s Online reservation service is designed to move some of steps in the phone repair process to our Online platforms thereby significantly reducing the time you spend at the service center. It allows you to complete over sixty percent of the repair process from the comfort of your home.
BENEFITS OF ONLINE RESERVATION SERVICE
- Save your time: Making an online reservation means yourphone repair will be treated as a priority thus avoiding waiting in line for hours. As a result you will be getting a faster service.
- Reduced consultation time: After you make an online reservation, we will call you firstly to understand your phone’s specific fault and also prepare the spare parts needed to repair ahead of your visit to our service center.
- Price transparency:While making online reservation on the Carlcare app, you can check the price of spare parts by using the ‘Price’ feature on the homepage. This ensures that you get a transparent and uniform price for repairs no matter where you are.
- Access to periodic discounts: Making online reservation gives you access to our other priority services like periodic discounts and so on.
You can also make a repair reservation in 5 easy steps through Carlcare app; Download the Carlcare app on your phone >>> Tap ‘Enjoy priority service’ on the homepage >>> Tap ‘Make a reservation’ >>> Fill and submit the repair reservation form >>> Tap ‘My order’ and take a screenshot of the page that shows next, you’ll need it to confirm your appointment.
Carlcare ,being the authorized after sales service provider for Infinix, TECNO and itel phones, provides the best possible repair service when it comes to managing your phone. With Carlcare, you’re rest assured of Professional, honest and efficient phone service. Highlighted below are some advantages of using Carlcare for phone repair which further emphasizes our customer-centric approach to service.
ADVANTAGES OF CARLCARE PHONE REPAIR
- Online Access to services- a lot of businesses are bringing their services to our fingertips, Carlcare is not an exception. With the Carlcare app on your android phone, you can check your phone’s warranty, spare parts price, make repair and many more.
- Pickup and Delivery- To further emphasize our customer-centric culture, we introduced the Pickup and delivery service. You no longer have to leave your house to repair your phone, we will come and pick your phone, repair it and bring it back to you.
- Use of Original Spare parts- Carlcare is authorized by TECNO, Infinix and itel to provide after sales service to her customers, thereby sourcing original spare parts directly from the product’s factory.
- Promos & Discounts- Occasionally, we offer discounts and promos on accessories and our repair service. A typical example is the Broken screen free replacement service that allows you to repair your phone for free when you have the broken screen replacement card.
